PROBIRT Forums: Conn Selmer Parts and Service Coordinator

Featured Member

ID: Joseph
Since: 4/22/2006
From: Losangeles United States
Rating: (0.0)

Featured Picture

Google Ads

Active Topics Display List of Forum Members

Memberlist

Help

Other Repair Topics
PROBIRT Forums » Other Repair Topics

Topic: Conn Selmer Parts and Service Coordinator

Author

Message

<< Prev Topic | Next Topic >>

Pdiller
Newbie
Newbie

Joined: July.02.07
Location: United States
Online Status: Offline
Posts: 1

Posted: July.06.07 at 7:01am \| IP Logged

Good Morning! Thank you for inviting me to participate in the PROBIRT Forum. I hope that we will be able to have some great discussions to make repair issues easier on all of us. To introduce myself, my name is Pat Diller, and I am the Parts and Service Coordinator for Conn-Selmer at the corporate office in Elkhart, Indiana.

I am not a repair tech. I do play trombone and baritone, and have worked with music in the past, but do not have the knowledge or expertise of the repair techs in this forum. My job is to make our parts department work, listen to our customers, and do what we can to help them. Even though I do take some phone calls for parts, I have other people that work directly with the parts and are repair techs. My job is not to know everything about repairs, but as I stated, get our parts departments back "up to speed". That being said, the only way we can accomplish getting our parts department back to be the best in the world, is to get your input. Please feel free to let me know what you like and dislike about Conn Selmer in relationship to parts and service. We can only get better with your help.

Secondly, I am trying to learn as much terminology and about parts as I can by taking phone calls from Repair Techs and finding the parts they are needing. If you can not find a part on our parts website and would like to ask about it, please feel free to ask for me. Again, it is the best way for me to learn parts is to talk parts with you.

Thank you again for the opportunity to be here.

Pat Diller
Parts and Service Coordinator
Conn-Selmer, Inc.
1-800-348-7567 ext. 1641
pdiller@conn-selmer.com

admin
Admin Group

Joined: March.10.05
Location: USA
Online Status: Offline
Posts: 304

Posted: July.09.07 at 6:08am \| IP Logged

Hello Pat and welcome. I look forward to your contributions to the group. Not to worry....we'll go easy on you and get you through the learning curve. Let us know if there's anything we can do to help you along.

Thanks,
Michelle

Edited by admin on July.09.07 at 6:09am

carmitsu
Newbie
Newbie

Joined: September.28.06
Location: United States
Online Status: Offline
Posts: 6

Posted: September.06.07 at 4:04pm \| IP Logged

Hello Pat:    Since I tried to contact you company today about this I
thought that I would ask you.

I am the BIRT at the Folsom Cordova Unified School District in Folsom
California. We have a lot of Conn-Selmer-Bundy instruments in our
district. We have four or five high schools, 4 middle schools and about
18 or 19 elementary schools.     (they keep me busy)

Anyway, I am new to this and doing what I can. I am also a part time
music teacher.

My question is: Is there any way I can get (buy) parts from your company
without going through a dealer?

Or, how can I become a dealer?

Thanks,

Carmen Farruggia

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

Printable version

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum

Login

New Member Registration
Retrieve Lost Password

Shout Box

(10/9 17:13) ChrisHarnett: Doesn't seem very promising
(10/6 12:46) DriverDrobina: Is this site still active?
(10/6 12:45) DriverDrobina: I have the same concern
(6/2 17:51) Wailinfree: is this site still active?
(6/2 17:51) Wailinfree: is this site still active?
(4/29 12:46) BENSCHILDGEN: Cleaning snakes nowdays SUCK!
(12/4 22:44) dparker: Hey Brent!
(11/26 20:46) crousfrench: I'm back. Did you miss me?
(10/9 7:18) BENSCHILDGEN: What's going on out there?
(6/1 18:53) dparker: dparker@ciomit.com www.ciomit.com
(6/1 18:53) dparker: or we can do an online meeting
(6/1 18:53) dparker: It can be dangerous. If you could send some pic
(5/25 5:17) BENSCHILDGEN: It seemed as if it was silver brazed together
(5/25 5:17) BENSCHILDGEN: It seemed as if it was silver brazed together
(5/25 5:9) BENSCHILDGEN: I had an old tuba that I could not get it apart.
(5/25 5:8) BENSCHILDGEN: I just do not know much about the whole mechainsm
(5/24 14:2) dparker: How can I help with the clock springs?
(5/24 14:2) dparker: How can I help with the clock springs?
(5/18 5:9) BENSCHILDGEN: MAYBE THIS SITE SHOULD BE LINKED TO FACEBOOK
(4/26 7:20) BENSCHILDGEN: I need info on tubas with clocksprings for levers
(4/4 8:34) dparker: Indeed! I will be posting more soon!ore soon!
(3/30 11:36) BENSCHILDGEN: Let's try to get this site flowing again
(7/6 19:46) Krch: My favorite is uses for electric soldering guns!
(6/13 9:0) crousfrench: I still enjoy watching the videos over and over
(6/13 8:59) crousfrench: I haven't seen anything new in awhile, but
(5/31 21:36) Krch: articles...articles